Refund & Cancellation

Welcome to Muse (“we,” “our,” or “us”). This policy outlines our billing, refund, and cancellation terms for all paid subscriptions.

1. Subscription Billing: We offer monthly and annual subscription options. Your subscription will automatically renew at the end of each billing cycle unless you cancel it before your next renewal date.

2. Cancellations: You can cancel your subscription at any time directly through your dashboard settings. Upon cancellation, you will continue to have full access to paid features until the end of your current billing period.

3. Refund Policy: Due to the immediate allocation of high-performance compute resources required to run our frame-by-frame vision models, we do not offer refunds. All sales and renewals are final.

4. Exceptions: In the rare event of billing issues, duplicate transactions, or system errors on our end, please reach out to our team immediately to review your invoice.

5. Contact Billing Support: If you have any questions or concerns regarding your subscription, invoices, or cancellations, please contact us at support@justmuse.app.